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What should I do if my PASS card is refused?
If you have a PASS card and it is refused by a retailer you should download and complete the card refusal form below and email it to kate@pass-scheme.org.uk.
This information will help us contact the venue and find out why the card was refused. This card refusal form will ensure you complete the necessary information that will help the card issuer follow up your enquiry.
Card refusal formhttp://epetitions.direct.gov.uk/petitions/22624
Obliging licensees & doorstaff to accept PASS cards (eg. CitizenCard, Validate, Young Scot) as valid ID enabling young adults to access bars & clubs
Responsible department: Home Office
We urge the Government to make it obligatory for licensees & doorstaff to recognise as valid ID cards (including CitizenCard, Validate & Young Scot) bearing the PASS hologram which enable young adults to access age-restricted premises and goods, in particular by strengthening guidance to the Mandatory Licensing Code. The police, trading standards and retail groups endorse PASS, yet each month thousands of cardholders are having their legitimate cards refused. Licensees and doorstaff, in many cases supported by their company’s head office, cite the genuine problem of fake ID cards as an excuse. Yet not one single fake PASS card has come to light. Quite simply the PASS hologram can be trusted 100%. These refusals jeopardize PASS and mean those unable to obtain a driving licence have to use a passport, against police advice, simply to enjoy a night out or to buy alcohol or tobacco. This causes significant harm to young adults and to the wider community.
Get Passed
Young people can get hold of PASS accredited cards from a number of the card issuers.All cards that are PASS accredited carry the distinctive PASS logo in a hologram.
When to use your card
Problem Resolution
PASS is supported by:
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